Social Media Analytics
Social media is a treasure trove of information waiting to be harvested. We have helped brands utilize their data to guide their social media strategy, finding the right KOL to leveraging social conversations for product development and improving customer service. Don’t wait to get started on utilizing this open yet powerful source of information for your brand.
We support analysis of both Western social media, such as Instagram and Twitter, and also the leading platforms, Weibo, WeChat, in China. Our team can put the data into a combined view so that your global and local teams can see the insights side by side.
We utilize a variety of third party tools to collect data and we provide the insights into a variety of formats including reports and dashboards in Tableau or PowerBI. Speak with our consultants today to design a social media analytics strategy for your brand.